2100 Dunn Ave, Nashville TN 37211, USA
*Studio tours available by Appointment only.
hello@southernlightselectric.com
FREE SHIPPING on all orders over $75
We offer FREE shipping on all orders of $75 or more for all domestic orders. For orders under $75 we offer Standard ground and priority shipping options which are calculated at checkout.
We will provide you with tracking numbers at time of shipment.
All of our fixtures are made to order, meaning that we do not fabricate or assemble them before your order is placed. This allows us to tailor each product for the client. It also means that every order takes time to build. Lead times my vary.
The lead time, or production lead time is listed in each product description. These lead times are estimates and may change as many factors can alter the production process. We do our very best to get your orders out as soon as possible. If your estimated delivery date is approaching, feel free to contact us for an updated and accurate ship date.
We are sorry to hear that your order arrived damaged. We take great care when packing your order but unfortunately packages do get damaged or broken from time to time. We will do our best to get you a replacement(s) as soon as possible.
Damages must be documented and reported within 10 business days of receipt. SLE is not responsible for repair or replacement of damages reported after this time. If damage has occurred in shipping, please retain all packaging materials. Visible damage upon delivery must be acknowledged upon receipt of package by you and the carrier. Failure to do so may invalidate any claims to the carrier. Please notify us at jamie@southernlightselectric.com as soon as possible about any apparent damages to file a claim report and retain all packaging materials.
